Visitation Policies

Highland Community Hospital Visitation Policy

Visitation Policy

(Effective March 7, 2022)

MASKS ARE REQUIRED IN SOME AREAS. 

ENTRANCES AND HOURS

  • Hospital Visiting Hours 8 a.m. – 7 p.m., seven days a week
    • Front lobby entrance is open for visitation daily 6am-7pm.
    • Outpatient and MOB Entrances will be open Monday-Friday 8am-5pm.
    • Emergency Room entrance is the only entrance open after hours and holidays.
  • ICU Visiting Hours
    • 8 a.m. – 9 a.m.
    • 11 a.m. – 12 p.m.
    • 3 p.m. – 4 p.m.
    • 6 p.m. – 7p.m.

HOSPITAL VISITATION RULES

  • Mask or face shields will be required to be worn by all visitors.
  • No visitor who is ill, sick, frail, or at-risk (i.e. immunocompromised or serious chronic illness).
  • No children under the age of 12 will be permitted to visit unless prior approved by administration for extenuating circumstances.
  • Only 2 visitors at one time will be allowed in patient rooms.
  • Only 1 visitor will be allowed to stay overnight with the patient.
  • Cafeteria will be open to the public.

In-Person Medical Requests Information

To protect our patients, visitors and staff, Forrest Health’s Health Information Management (HIM) department requests that patient’s contact them prior to coming into the hospital. Patients can request records via Iris or call 601-358-9460 to receive instructions for the retrieving the documentation.

INPATIENTS AND OUTPATIENTS

We trust you to help us keep our patients safe. Any non-patient who has shortness of breath, fever, cough, or has been in contact with someone who has COVID-19 or is being tested for it should not enter Forrest Health facilities.

Inpatients under suspicion for or diagnosed with COVID-19:

  • No inpatient visitors.
  • Exceptions will be made in end-of-life and special circumstances, such as when the visitor is essential for the patient’s emotional well-being and health. The Facility’s Administrator, CNO, House Supervisor, and/or designee must approve any exceptions.
  • Labor & Delivery and Pediatric Inpatients: 
    • L&D Inpatients: Patients will be allowed 2 support persons during labor.  When patient moves to post-partum, they will be expected to follow the inpatient guidelines for visitors (2 visitors at a time).
    • Peds: Visitors will be limited to two people at all times per patient (i.e. parents, guardians).
    • Visitors must wear facemasks at all times inside the unit, only removing their mask to eat.
    • Visitors MUST be 12 years of age or above.

SPECIAL ESSENTIAL PROVIDERS AND VENDORS

Providers deemed essential to a patient’s care and wellbeing, and vendors necessary for patient care and/or hospital operations, may enter facilities.

The following guidelines will apply:

Clergy and Pastoral Care

  • Ongoing access to spiritual and pastoral care is considered an essential part of our patients’ care. Local clergy and chaplains are permitted on-site to visit individuals from their religious communities and exercise the same precautions.

Hospice Providers

  • Hospice providers are additionally essential in hospitals when delivering direct patient care.

End of Life – Physician meetings with family

  • When there is an end of life situation/physician meeting with family, up to six visitors will be allowed at the same time.
  • Any minors will be counted as a visitor.

Post-Acute Liaisons

  • During this time, post-acute liaisons should continue to work closely with HCH case managers and/or social workers and are encouraged to utilize virtual electronic and telephonic methods to ensure patients transition safely and efficiently to the next level of care.

Vendors / Dock Deliveries

  • All vendors are required to wear mask and/or face shields upon entering the facility.

Other
Other essential on-site direct care and support providers may include:

  • Adult Protective Services (APS).
  • Children and Youth Services (CYS).
  • Emergency Medical Services (EMS).
  • Mississippi State Department of Health (MSDH)
  • Legal counsel, attorneys, when needed.
  • Other, as approved by local command center.
  • Police, when needed.
  • Specialty pharmacies and durable medical equipment (DME) providers, for discharges.